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Privacy Policy

Information on the processing of personal data pursuant to Article 13 of European Regulation no. 2016/679 regarding the protection of personal data (GDPR)

The Municipality of Chianciano Terme, in compliance with the principles established by EU Regulation no. 2016/679 regarding the protection of natural persons with regard to the processing of personal data, as well as the free movement of such data, offers users the possibility to interact with its website to consult or use related services, accessible via the address https://www.vivichiancianoterme.it/, corresponding to the homepage of the tourism portal of the Municipality of Chianciano Terme.

This page, in addition to describing the site management methods, aims to inform users who connect to the portal of the Municipality of Chianciano Terme regarding the processing of personal data and the relative guarantees recognized by law, pursuant to Art. 13 of the aforementioned "Regulation." This information is provided exclusively for the website of the Municipality of Chianciano Terme and not for other websites that may be consulted by the user via links.

Purposes of Treatment and Legal Basis

Personal data will be processed in relation to the services offered by the Municipality of Chianciano Terme through its website, exclusively for purposes that fall within the institutional tasks of the Administration and in the public interest, or for compliance with legal or regulatory requirements.

Within these purposes, processing also concerns data relating to portal subscriptions/registrations necessary for managing relationships with the Municipality of Chianciano Terme, as well as to enable effective institutional communication and to fulfill any legal, regulatory, or contractual obligations.

Place and Methods of Processing

The processing of data connected to the web services of the site takes place mainly at the Municipality of Chianciano Terme and possibly with the collaboration of other entities specifically designated as Data Processors. Data processing occurs for the time strictly necessary to achieve the intended purposes, including through the use of automated tools, observing security measures aimed at preventing data loss, illicit or incorrect use, and unauthorized access.

Data is processed exclusively by authorized personnel, mainly technical, or by individuals authorized for occasional maintenance operations, according to the principles of correctness, lawfulness, transparency, relevance, and non-excessive processing in relation to the purposes of collection.

Personal data provided by users who register or use the services of the Municipality of Chianciano Terme website (providing references such as name, surname, residence, telephone numbers, e-mail address) may be used for other processing operations compatible with the purposes of collection, such as sending institutional and public utility communications via e-mail.

Personal data of users requesting documents or information materials (newsletters, answers to queries, acts and measures, etc.) are used only to perform the service or provision requested and are communicated to third parties only if necessary for that purpose (e.g., shipping services).

Type and Nature of Processed Data

  • Navigation Data Accessing the site involves the recording of data used solely to ensure correct operation. This includes IP addresses and/or domain names of the computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.), and other parameters related to the user's operating system and IT environment. This data is not collected to be associated with identified individuals; however, by its nature, it could allow users to be identified through processing and association with data held by third parties, especially when it is necessary to ascertain responsibility in case of hypothetical computer crimes against the site.

     

  • Data Provided Voluntarily by the User The optional, explicit, and voluntary sending of e-mails to the addresses indicated on the site and the filling out of forms involve the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message. In this case, the data will be processed exclusively to respond to user requests (e.g., service usage, connection/navigation issues, account access). To better contextualize the request, users may be contacted via e-mail, telephone, or other communication systems by an operator appointed by the Administration.

Obligation or Option to Provide Data

Apart from what is specified for navigation data, the user is free to provide the personal data requested in the forms or indicated in contacts with the Municipality. Failure to provide data (e.g., personal details, e-mail address, telephone number) necessary to provide the service may make it impossible to obtain what is requested.

Retention Period

Data will be kept for a period of time no longer than necessary to achieve the intended purposes ("storage limitation principle," Art. 5 of the EU Regulation) or based on the deadlines established by legal regulations.

Data Recipients

Data related to the online service is not intended for third parties or subject to communication or dissemination, unless otherwise provided by law or regulation.

Data Transfer Abroad

Data is not transferred to third countries outside the European Economic Area (EEA).

Rights of the Data Subject

Pursuant to Art. 15 et seq. of the EU Regulation, data subjects (the individuals to whom the data refers) may exercise their rights at any time, specifically the right to access their personal data, request rectification or limitation, update if incomplete or erroneous, and deletion if collected in violation of the law, as well as to oppose their processing, subject to the existence of legitimate reasons by the Controller.

To this end, it is possible to contact the Data Controller or the Data Protection Officer (DPO). Finally, please be informed that it is possible to lodge a complaint with the Italian Supervisory Authority (Garante per la protezione dei dati personali - Piazza Venezia, 11, IT - 00187, Rome - www.garanteprivacy.it).

Contact Details of the Data Controller The Controller of the personal data processing carried out through the website is: Comune di Chianciano Terme Registered office: via Solferino n. 3, 53042 Chianciano Terme (SI).

Contact Details of the Data Protection Officer (DPO) You may exercise your rights through direct contact and/or by sending a request, including via e-mail, to the RPD Team at:

  • Email: rpd@consorzioterrecablate.it

  • Certified Email (PEC): rpd@pec.consorzioterrecablate.it